mmk23 Privacy Policy
Your personal data is given special protection at mmk23. This policy explains what information we handle and how we handle it.
This document is the official Privacy Policy of mmk23. By using our services, you are considered to have accepted the terms set out in this policy. We encourage you to read and understand this policy in full.
Information We Collect
mmk23 collects certain information from you in order to run our services smoothly. The information we collect can be grouped into the following categories—
1.1 Information You Provide Directly
- Name, date of birth, and username
- Email address
- Contact number (when required)
- Payment information — account details related to KBZPay, Wave Money, AYA Pay, and CB Pay
- National ID card details (when requested for age verification)
1.2 Information Collected Automatically
- IP address and network technical data
- Browser type and version
- Game history, deposit and withdrawal records
- Pages visited on the site and time spent
- Session cookie and tracking tool data
1.3 Information Received from Third Parties
If necessary, your information may be obtained from payment service providers or age-verification services. In such cases, it will be handled only in a manner consistent with this policy.
Section 2
Purpose of Data Use
mmk23 uses the personal information it receives from you only for the following purposes—
- For account registration and identity verification
- To process deposit and withdrawal transactions
- To provide 24/7 Myanmar-language support and account assistance
- For fraud and anti-money laundering (AML) checks
- To improve site security and service quality
- To fulfil legal and regulatory obligations
- To resolve matters you have raised with us
We never use your personal information for purposes beyond those stated in this policy.
Section 3
Data Sharing and Disclosure
mmk23 never sells, rents, or trades your personal information to third parties. However, where strictly necessary to provide our services, it may be shared with the following parties—
- Payment service providers — KBZPay, Wave Money, AYA Pay, CB Pay — to confirm deposits and withdrawals
- Technology partners — server, database, and software service providers (bound by agreements consistent with this policy)
- Legal requests — may be disclosed to competent authorities where legally required
- Protective purposes — to prevent fraudulent activity and unlawful gambling
No disclosure will be made outside of this agreement. Third-party service providers are governed solely by their own privacy policies, so you should read those policies as well.
Section 4
Cookies and Tracking Tools
The mmk23 website uses cookies and similar technologies for the following purposes—
- Essential cookies — required for login and session management
- Functional cookies — to save your language preference and game settings
- Analytics cookies — to measure traffic statistics and improve service quality
You can decline cookies through your browser settings. However, if essential cookies are disabled, some features of the website may not work properly.
Section 5
Personal Data Security
To protect your personal information, mmk23 has put in place the following technical and organisational security measures—
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Strong database security and server firewalls
- Access controls — only authorised staff may handle personal data
- Regular security audits and data integrity checks
- A data breach response plan is in place
We do our best, but we honestly acknowledge that no website can guarantee 100% security. If you notice any security issue, please notify us immediately at [email protected].
Section 6
Data Retention Period
mmk23 will retain your personal information only for the following periods—
- For the duration your account is open and for five years after it is closed (for legal obligations)
- AML-related records will be retained in accordance with applicable legal requirements
- Customer service correspondence will be retained for a minimum of 1 year
- After those periods, data will be routinely deleted
Section 7
Your Rights
As a user of our services, you have the following rights regarding your personal information—
- Access — You can request to view the personal data we hold about you
- Correction — You can request that we correct any inaccurate personal data
- Deletion — You can request that we delete your personal data, unless legal obligations prevent us from doing so
- Objection — You can object to certain ways we handle your data
- Portability — You can request a copy of your personal data in a portable, machine-readable format
To exercise any of the rights above, please contact us at [email protected]. We will respond within 30 days.
Section 8
Protection of Minors
mmk23 services are intended for adults aged 21+ only. We do not store personal data from anyone under 21. If a parent or concerned third party becomes aware of such a situation, please contact us at [email protected] — we will act immediately.
Section 9
Policy Updates
mmk23 may update this Privacy Policy from time to time. Any changes will—
- Be published on this page and the "Last Updated" date will be revised accordingly
- For significant changes, users may be notified by email
- Continued use of the service after changes are published will be considered acceptance of the revised policy
We recommend checking this page regularly.
Section 10
Contact Methods
If you have any questions or requests regarding this Privacy Policy, you can reach mmk23's customer support team—
- Live Chat — 24/7 Myanmar language support
- [email protected]
We will respond to your enquiries in Myanmar language and handle personal data requests within 30 days as a general rule.
Questions about Data Protection
Here are the questions we receive most often, along with our answers. If you don't find what you're looking for here, you can reach us via Live Chat.